Ecufactory.com Order Status

Here are all the different order status, and you will find the explanations below:
Pending
Proccessing
Shipped
Cancelled
Refunded

Every time you checkout an order at ecufactory.com, an order number is created for you.
If you decide not to pay for an order you've checked out, you don't need to do anything - it will just automatically expire later.

MEANING OF ORDER STATUS:

Pending
This means that you have placed an order successfully, but we still have not received your payment.(you may have paid your order by western union or bank transfer, but it will take some time to confirm your payment and update status. Generally we can confirm western union payment in 24 hrs in working days; If you pay by bank transfer, it will be a little slower, normally it will take about 4-7 days to transfer money to our bank account.)

Processing
This means payment is received and we are processing your order. We are gathering all the products you ordered together and check the quality, making sure they function well.

Shipped
This means we have sent out your order. You will receive an email from Ecufactory.com including tracking number and links. You can also log in your account to check it.

Cancelled
This means the order is cancelled by the customer's request if the products are not shipped.

Refunded
This means the order is cancelled and the payment is refunded.